kindseed.com Faq

Yes and no it all depends on how fast you message us. If you message before our fulfillment team has shipped your order then we can refund you. Please be sure to message immediately if you want to request a refund for best chances. Officially, we do not offer refunds unless the order is still in the cue for shipping.

No, we do not offer exchanges for any reason. If you want to change your order, we can sometimes accommodate if you message us right away and our team has not shipped your order yet.

At kindseed.com, we want to offer high quality seeds with the best chance of success for our customers. Once the products leave our warehouse, their viability now depends on how other people store and care for the products which we cannot control. Since we won’t ship seeds that have been previously sold to another customer, we don’t offer returns or exchanges.

On all Weed Seeds Usa white label seeds, we offer a limited guarantee that your seeds will germinate. You must reach out to us within 3 months of your purchase and fill out a quick online form telling us about your experience.

We do not warranty branded seeds from EU seed banks.

We reserve the right to refuse replacements for any reason.

• A. Being rude to our team
• B. Waiting more than three months to fill out the form
• C. History of asking for replacements every order
• D. Planting seeds directly in soil or seed starters

We offer protection for three months from the date of purchase on Weed Seeds Usa white label seeds.

No, orders over 100 seeds are not eligible for a guarantee. Instead, we offer everyday low pricing and test our stocks regularly to ensure that our germination rates are within acceptable standards. We also store in humidity and temperature-controlled environments doing everything in our power to extend the life of our seeds. Germination large batches of seeds is more difficult than small batches, so we encourage our wholesale customers to learn how to do small batches before trying.

Yes, this can be an issue to consider when asking for replacements. Seeds are created in batches and often we only have one batch on hand of a particular strain. Please let our team know an alternative strain you prefer to avoid getting seeds from the same batch.

No, replacements are a one-time benefit. We do not guarantee the replacements.

Please see our germination guide here.

We guarantee only Weed Seeds Usa white label seeds that are purchased by you directly. We do not guarantee freebees or buy one get one frees (bogos).

When you shop at Kind Seed Co, we do our very best to get every order out on the next business day after shipping. So that means, we have your order packaged with care and given to USPS on the next business day. From that point, it really depends where you are in the country in relation to New York. During Christmas and winter and holidays it can take longer but most packages are delivered within ten days country wide. Often people receive their packages in only a few days. We do not have control to make any changes or speed things up once USPS has your package.

This is a good news / bad news situation. First, you need to message us at support@kindseed.com and let us know. We will provide you with an invoice and some information on how to open up an investigation with USPS. The process takes a few days and nine times out of ten the package is magically delivered to you after completing this step. If USPS cannot help, then message us again and we will reship in most circumstances. Some exceptions, you have a history of this happening or you used a fake address or fake name or you got the address wrong on your order. Please be sure to message us right away, as we do not replace lost packages if you wait more than 2 weeks to notifyus.

This is known to happen and don't worry, the tracking doesn't need to be a perfect straight line to get your package delivered safely. Sometimes the routes that are taken are mind boggling and its best just to be patient. If the package has taken more than two weeks to get delivered or failed to update for a period of time (our discretion) then we will reship. If by chance you receive a reshipment and then your package is also delivered, you get to keep both packages as our thank-you for patience. We do our best to get your deliveries to you fast, but USPS can definitely be disappointing sometimes too.

Simply fill out this form and send us a picture of what you did receive (support@kindseed.com) or through the form. This happens from time to time and as long as you are polite, we will take care of you.

Simply fill out this form and send us a picture of what you did receive (support@kindseed.com) or through the form. This happens from time to time and as long as you are polite, we will take care of you.

Any coupons must be applied by the customer. Our support team does not have the ability to add coupons for you.

Venmo payments require a manual update from our payments team. This is only done during business hours Monday to Friday. If you make a payment off hours, we may have to wait until the next business day to confirm. Our payments team does start early, so that often this delay does NOT result in delayed shipping and only in communication. We appreciate your business.

Our crypto payments require a manual update from our payments team. We usually confirm payments on the next business day or sooner. Please send in a screenshot of your transaction hash to support@kindseed.com and we will do our best to get your payment confirmed before next shipping day.

Cash by mail is one of the slower to confirm payments at Kind Seed Co. Our payments team has to go to the mailbox and then update manually for each payment. Since we don't check our mail everyday and only Monday to Friday, this can result in up to 2 days delays in communication. To date, we have never lost a cash payment in the mail but sometimes it takes us a couple days to confirm your payment even if tracking says it arrived. We appreciate your understanding.

The Agriculture Improvement Act of 2018 removed hemp seeds from the (DEA) Drug Enforcement Administration's schedule of controlled substances. This opens up banking and credit card services for cannabis seed companies like Kind Seed Co and provides a legal framework for shipping hemp seeds across state lines without state by state marijuana licensing. Cannabis seeds are the same as hemp seeds because they contain less than 0.3% thc and are technically hemp by law until germinated and grown into mature plants with flowers.

On November 13, 2026 a one year grace period will expire. It is unclear exactly what will happen to the cannabis seed industry. The Farm Bill created hemp laws that allowed products like cannabis seeds to be tested for their current delta-9 thc levels. However, the new laws test the parent plant at maturity. The industry (including Kind Seed Co) is waiting to see what other changes might come before the expiration date before making any drastic changes to their business model.

Roughly 95% of the hemp industry including cannabis seed is effected by the changes in legislation (Harris Sliwoski, 2026) and November 13, 2026 deadline.

If we had to pick the best seed company available in the US, we would break it down to Feminized: Green House Seed Co, Autoflower: 42 Fast Buds, Regular: Dutch Passion Seed Company, CBD: Royal Queen Seeds and Best Value: Kind Seed Co.

This is a tie between Kindseed.com (woohoo that's us!), Seedsman and North Atlantic Seed Co. Take our opinions with a grain of salt as we do think our farts smell like roses. *We have no affiliation to the other two winners in this category but have to give credit where its due to their selection and reputation

This is a tie between Seed Supreme and Homegrown Cannabis Co for the worst cannabis seed companies because they use black hat marketing tactics and we know the owners to have less than acceptable morals and ethics in their business practices. They have left a trail of disgruntled partners who have been lied to, cheated and ripped off from their dealings with these unscrupulous characters.

Tactics that cannabis seed companies use include affiliates, fake guest posts and social media. Affiliates sign up for a special link to a seed company website and when someone uses that link and makes a purchase, they get a commission. All the top 5 seed bank lists online employ this tactic often having affiliates from all top 5 companies. Fake guest posts involve paying for an advertisement that looks like a genuine news article or recommendation. Social media is when biased users post fake reviews or recommendations.