Please shop carefully on kindseed.com as we do not offer refunds or exchanges.

The exception to the rule, is if you contact us prior to shipping and request a refund.

If the package is still in our facility, we will cancel your order and refund you.

We ship to all US states via USPS from New York.

It may take up to two weeks to reach you in certain circumstances but most customers have their order in a few days to a week.

All packages are discrete and plain with no indication of what is inside visible from the outside.